bonustotoPrivacy Policy
This page describes what we collect when you use bonustoto and how we keep that data protected. We take your privacy seriously, whether you're accessing our platform from Jakarta, Surabaya, Bandung, or Medan. Our commitment is to be transparent about the information we gather, how we use it, and the rights you have over your own data.
When you create an account on bonustoto, deposit funds via DANA or e-wallet Virtual Account, or place a wager on Liga 1 or live blackjack tables, we collect certain personal details. We do this to verify your identity, process your transactions, and keep our platform secure. This policy explains exactly what happens to that information and how long we retain it.
Our services are available only where local law permits. We comply with applicable data-protection regulations in the jurisdictions we serve, and we never sell your personal information to third parties for marketing purposes.
What We Collect on bonustoto
We collect information in several categories. First, we gather account details: your email address, a password you create, your full name, date of birth, and phone number. We ask for this when you register on bonustoto so we can set up your account and contact you if needed.
Second, we collect identity verification data. Our KYC (Know Your Customer) process requires you to upload a photo of your Indonesian identity card or passport. We store this securely and use it only to confirm you are who you say you are. We do not share this document with anyone outside bonustoto unless the law requires it.
Third, we collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or a bank transfer (e-wallet, mobile banking, local payment, online payment), we record the transaction details, the amount, and the date. We also log your withdrawal requests and the account you specify for payouts. We keep these records to reconcile your account balance and to comply with financial regulations.
Fourth, we collect behavioural data. Our servers log which games you play, how long you stay on bonustoto, which pages you visit, and what device you use (Android, iOS, or desktop browser). We use this to improve our platform, detect fraud, and understand how our users interact with live football markets, slot games, and live-dealer tables.
Cookies and tracking on bonustoto
We use cookies to remember your login session, your language preference, and your account settings. These are essential for bonustoto to function. We do not use cookies to track you across other websites.
How We Use Your Data
We use your personal information for five main purposes. First, to operate bonustoto: we need your email and password to let you log in, and your payment details to process deposits and withdrawals. Second, to verify your identity and comply with anti-money-laundering rules. Third, to detect and prevent fraud—if we spot unusual activity on your account, we may ask you to confirm your password or re-verify your identity. Fourth, to improve our platform: we analyse how you use bonustoto so we can make the mobile app faster, add new games, and fix bugs. Fifth, to contact you: we may send you emails about account security, payment confirmations, or changes to our terms.
We do not use your data to send you marketing emails unless you opt in. We do not sell your information to advertisers or data brokers. We do not share your identity documents with third parties except where the law requires it (for example, if a court orders us to disclose information).
Third-Party Processors
We work with trusted partners to run bonustoto. Our payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, and our bank partners) receive your transaction details so they can complete your deposits and withdrawals. Our hosting provider stores our servers and databases. Our email service sends you account notifications. Each of these partners has signed a data-processing agreement with us, which means they must protect your data and use it only for the services we've asked them to provide.
Our servers may sit outside your jurisdiction. This means your data may be stored or processed in countries other than Indonesia. We ensure that any transfer of your information complies with applicable law and is protected by encryption.
Your Rights
- Access: You can request a copy of all the personal data we hold about you on bonustoto.
- Correction: If your name, email, or phone number is wrong, you can ask us to update it.
- Deletion: You can request that we delete your account and associated data, subject to legal retention requirements.
- Portability: You can ask us to provide your data in a portable format so you can move it to another service.
- Objection: You can object to how we use your data for certain purposes, such as behavioural analysis.
To exercise any of these rights, contact our support team at the email address listed below. We will respond within 30 days.
Data Retention and Security
We keep your account data for as long as your account is active. If you close your account on bonustoto, we retain your transaction history and identity verification documents for seven years to comply with financial regulations. After that period, we delete or anonymise your personal information unless the law requires us to keep it longer.
We protect your data with industry-standard encryption (SSL/TLS) when it travels between your device and our servers. Your password is hashed, which means we cannot read it—only you know it. We use two-factor authentication to add an extra layer of security to your bonustoto account. Our team undergoes regular security training, and we conduct periodic audits to identify and fix vulnerabilities.
Password reset on bonustoto
If you forget your bonustoto password, we send you a secure reset link via email. This link expires after one hour for security. Never share your password with anyone, and always log out on shared devices.
Contact bonustoto
If you have questions about this privacy policy or how we handle your data on bonustoto, please reach out to our support team. We are here to help and will respond to your inquiry within a reasonable timeframe. You can also request a copy of this policy in writing at any time.
Our commitment to you is simple: we collect only what we need, we protect it carefully, and we respect your rights. Thank you for trusting bonustoto with your information.